Payment and Shipping

The following conditions apply:

Delivery takes place domestically (Germany) and to the following countries: Andora, Austria, Belgium, Bosnien und Herzegovina, Bulgarien, Croatia, Cyprus, Czech Republich, Danmark, Estland, Finland, France, Greece, Ireland, Italy, Latvia, Lithuania, Luxemburg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Sweden, Swiss, Slovakia, Slovenia, Spain.

 

Shipping costs (including VAT)

Domestic deliveries (Germany):

We charge a flat shipping fee of € 6.90 per order.

For orders over € 70.00, shipping is free.

For deliveries to German islands, an island surcharge of € 4.00 will be added to the shipping costs.

 

Deliveries abroad:

We calculate shipping costs abroad based on shipping weight and destination country:

Europe 1 (Belgium, Denmark, France, Luxembourg, Netherlands, Poland, Czech Republic, Austria):
up to 5 kg = 6.90 €
over 5 kg to 10 kg = 12.90 €
over 10 kg = 16.90 €

Europe 2 (Andora, Bosnien und Herzegovina, Bulgarien, Croatia, Cyprus, Czech Republich, Estland, Finland, Greece, Ireland, Italy, Latvia, Lithuania, Malta, Portugal, Romania, Sweden, Slovakia, Slovenia, Spain):
up to 5 kg = 8.90 €
over 5 kg to 10 kg = 14.90 €
over 10 kg = 18.90 €

For orders over €400.00 we offer free shipping abroad.

For deliveries to foreign islands, an island surcharge of € 10.00 will be added to the shipping costs.

Norway, Switzerland
up to 5 kg = 14.90 €
over 5 kg to 10 kg = 18.90 €
over 10 kg = 22.90 €


Delivery times

Unless a different deadline is specified in the respective offer, the goods will be delivered domestically (Germany) within 1 - 3 working days, and for international deliveries within 5 - 7 working days after conclusion of the contract (if advance payment has been agreed, after the time of your payment instruction).
Please note that no deliveries are made on Sundays and public holidays.
If you have ordered items with different delivery times, we will send the goods in one shipment unless we have made different arrangements with you. In this case, the delivery time is determined by the item you ordered with the longest delivery time.

Accepted payment options

  • advance payment by bank transfer

Via PayPal Checkout:

 

    • payment via PayPal
    • payment by credit card
    • payment by SEPA direct debit

 

Further details on payment

Payment by invoice is only possible for authorities and public institutions.

 

If payment is made by invoice, the invoice amount must be paid within 14 days.

 

Our bank details:

Deutsche Bank
IBAN: DE24 8707 0000 0748 9040 00
BIC: DEUTDE8CXXX

 

If you have any questions, you can find our contact details in the imprint.

  • save energy

    Save energy and money. Reduce electricity and heating costs all year round.

    More information 
  • contact

    If you have any technical questions, please feel free to contact us by phone or email!

    contact 
  • What goes with it?

    How to choose the perfect fan for every room in your home.

    More information 
  • Delivery

    Delivery within 2-3 working days within Germany / 3-7 working days within the EU.

    Delivery