Payment & Dispatch

Payment and dispatch

The following terms and conditions apply:

Dispatch conditions

Domestic delivery (Germany) and neighbouring countries: Belgien, Bulgarien, Slowakei, Tscheschei, Österreich, Frankreich, Großbritanien, Polen, Dänemark, Schweden, Schweiz, Spanien, Italien, Portugal, Griechenland, Malta, Zypern, Kroatien.

Dispatch costs (inclusive of legal applicable VAT)

Domestic deliveries (Germany):

Free delivery

Deliveries to foreign countries:

We charge shipping costs for deliveries to foreign countries on the basis of the shipping weight:

European Union per parcel:
0 – 10 kg = 11,90 €
11 – 20 kg = 16,90 €

Countries outside the European Union:
0 – 10 kg = 14,90 €
11 – 20 kg = 19,90 €

Please note that shipping to Switzerland is from Germany. Swiss VAT, customs clearance costs and customs duties are not included in the total of the order and must be paid to third parties. They are the responsibility of the buyer.

Standard delivery periods

Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 2 – 3 days, for deliveries abroad within 3 – 7 days from conclusion of contract (if advance payment agreed from the date of the payment instruction).
Please note that deliveries are not made on Sundays and other holidays.
If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.

Terms of payment

For domestic deliveries (Germany) the following payment options are available:

– Prepayment via bank transfer
– Payment via PayPal
– Payment via Creditcard (PayPal service)
– Payment via debit note (PayPal service)

In case of deliveries to a foreign country, you have the following payment options:

– Prepayment via transfer
– Payment via PayPal
– Payment via Creditcard (PayPal service)
– Payment via debit note (PayPal service)

Further details on payment

Payment by invoice is only for authorities.

The invoice amount is to be settled at the time of payment on invoice within 14 days.

If payment is to be made via an SEPA base debit note or an SEPA corporate debit note, you authorise us to collect the billing amount from the specified account by issuing a corresponding SEPA mandate. You will receive a pre-notification at least 5 days before the date of the direct debit collection. Please ensure that the account in question possesses sufficient covering funds on the due date.

If payment is made using a credit card, your credit card account is debited in conjunction with the shipping of the goods.

Our bank account:

Deutsche Bank
IBAN: DE24 8707 0000 0748 9040 00
BIC: DEUTDE8CXXX

In case of questions, please contact us at the contact details mentioned in the Legal Notice.